Privacy Policy for Ukoke

This policy applies solely to the message push services offered by Ukoke Tech company (hereinafter referred to as "Ukoke").

Last updated: October 20, 2023

 

If you have any questions, feedback, or suggestions, please contact us using the following methods:

Email: service@ukoke.com

Phone: 909-606-4551

 

This policy will help you understand the following:

How we collect and use your user information.

How we share, transfer, and publicly disclose your user information.

Statements regarding third-party SDK applications.

How we protect your user information.

Your rights.

How this policy is updated.

Please carefully read and understand, and agree to accept this privacy policy before using Ukoke services. If you do not agree with this policy, please immediately cease using Ukoke-related services.

How we collect and use your user information:

These pieces of information will be used to generate a unique push target ID, known as CID.

 

To enhance our message push capabilities, we may need to collect the following user information: device manufacturer, device brand, device model, Android version, and ROM information. This will assist us in providing you with better push services and experiences. However, if we are unable to access this information, it will not affect the basic functionality of the program.

 

Add a device for the user：

We may need to obtain the following user information: device camera information. This will help users add devices more conveniently. However, if we cannot access this information, users will not be able to use related devices.

The information provided above will continue to be authorized for our use during your use of this service. We will cease using and delete the aforementioned information when you stop using push services.

The above information will be stored in the United States. If cross-border transfer is necessary, we will separately seek your authorization and consent.

When we intend to use the information for purposes not specified in this policy, we will seek your prior consent.

When we intend to use information collected for specific purposes for other purposes, we will seek your prior consent.

(II) Exceptions for Obtaining Authorization and Consent:

Please understand that according to laws, regulations, and relevant national standards, we do not need to obtain your authorization and consent in the following situations:

If it is directly related to national security and national defense security.

If it is directly related to public safety, public health, and significant public interests.

If it is directly related to criminal investigation, prosecution, trial, and execution of judgments.

If it is difficult to obtain the person's consent but necessary for protecting the person's or other individuals' life, property, or other significant legitimate interests.

If the user information collected is voluntarily made public by the person.

If the user information is collected from legally publicly disclosed information sources, such as lawful news reports or government information disclosures.

If it is necessary for ensuring the security and stable operation of software and related services, such as discovering and dealing with malfunctions in software and related services.

If it is necessary for academic research institutions to conduct statistical or academic research based on public interests and to provide de-identified results to the public.

Other situations as stipulated by laws and regulations.

How we share, transfer, and publicly disclose your user information

(I) Sharing:

We will not share your user information with any companies, organizations, or individuals outside of the scope of the services provided by Getui, except in the following cases:

Sharing with explicit consent: We will share with other parties after obtaining your explicit consent.

We may share it externally according to legal requirements or mandatory requests from government authorities.

Sharing with our affiliates: We will only share necessary information with our affiliates and will be subject to the purposes stated in this privacy policy. If our affiliates change the purpose of information processing, they will seek your authorization again.

Sharing with authorized partners: To achieve the purposes stated in this policy, we may share some of your user information with our partners. We will only share information for legitimate, lawful, necessary, specific, and explicit purposes, and we will only share information necessary to provide the service. Our authorized partners do not have the right to use the shared information for any other purposes. Our authorized partners include the following types: advertisers, media partners, etc. We will use de-identified data processed through the Getui data platform for various commercial purposes, including optimizing ad delivery and improving marketing effectiveness. For companies and organizations with whom we share information, we will sign strict confidentiality agreements with them, requiring them to process user information according to our instructions, this privacy policy, and any other relevant confidentiality and security measures.

(II) Transfer

We will not transfer your user information to any company, organization, or individual, except in the following cases:

Transfer with explicit consent: We will transfer to other parties with your explicit consent.

In the case of mergers, acquisitions, or bankruptcy liquidation, if the transfer of your user information is involved, we will continue to be bound by this privacy policy for the new company or organization. Otherwise, we will require the new company or organization to seek your authorization again.

(III) Public Disclosure

We will only publicly disclose your user information under the following circumstances:

After obtaining your explicit consent.

Based on legal disclosure: In cases of legal requirements, legal proceedings, litigation, or mandatory requests from government authorities, we may make public disclosures.

(IV) Exceptions for Obtaining Authorization and Consent for Sharing, Transfer, and Public Disclosure of Information:

Please understand that according to laws, regulations, and relevant national standards, there are situations where we do not need to obtain your authorization and consent for sharing, transfer, and public disclosure of your information:

If it is directly related to national security and national defense security.

If it is directly related to public safety, public health, and significant public interests.

If it is directly related to criminal investigation, prosecution, trial, and execution of judgments.

If it is necessary for protecting the significant legitimate rights and interests of you or other individuals but is difficult to obtain your consent.

Information you have voluntarily made public.

If the information is collected from legally disclosed sources, such as lawful news reports or government information disclosures.

III. Statement Regarding Third-Party SDK Applications

These pieces of information will be used to generate a unique push target ID, known as CID.

To enhance our message push capabilities, we may need to collect the following user information: device manufacturer, device brand, device model, Android version, and ROM information. This will assist us in providing you with better push services and experiences. However, if we are unable to access this information, it will not affect the basic functionality of the program.

2: Social sharing MobSDK：

Personal information collected: System running information, network status information, iOS Advertising Identifier (IDFA), International Mobile Equipment Identity (IMEI), Anonymous Device Identifier (OAID), International Mobile Subscriber Identity (IMSI), application list information, base station information, social platform OpenID, and geolocation.

Privacy Policy Link: https://www.mob.com/about/policy1

Service Type: Used for push notifications in com.mob

How We Protect and Retain Your User Information

(I) We have implemented security measures in accordance with industry standards to protect your user information and prevent unauthorized access, disclosure, use, modification, damage, or loss of data. We will take all reasonable measures to protect your user information. For example, we deploy access control mechanisms to ensure that only authorized personnel can access user information. We also provide security and privacy protection training to enhance employee awareness of the importance of protecting user information.

(II) We have obtained the following certifications: Level 3 security certificate and ISO9001 certification.

(III) Our data security capabilities: Getui has established a data classification and grading system, data security management specifications, and data security development specifications to manage and standardize the storage and use of information.

(IV) We will take all reasonable measures to ensure that we do not collect irrelevant information. We will retain your user information for the period required to achieve the purposes stated in this policy, unless an extension of the retention period is required or allowed by law

(V) The internet is not an absolutely secure environment, and communication methods such as email, instant messaging, and communication with other users are not encrypted. We strongly recommend that you do not send information through such means. Please use complex passwords to help us ensure the security of your account.

(VI) The internet environment is not 100% secure. We will make every effort to ensure the security of any information you provide to us. If our physical, technical, or management protection facilities are breached, resulting in unauthorized access, disclosure, alteration, or destruction of your information and damage to your legitimate rights and interests, we will assume the corresponding legal responsibilities.

(VII) In the event of security incidents such as information leakage, despite the necessary reasonable security measures we have taken, we will promptly inform you in accordance with the requirements of laws and regulations. We will provide you with basic information about the security incident and its potential impact, the measures we have taken or will take, recommendations for you to mitigate and reduce risks, and remedies for you. We will also report to regulatory authorities as required and actively report on the handling of information security incidents.

Your Rights

In accordance with relevant U.S. (national) laws, regulations, standards, and common practices in other countries and regions, we guarantee your rights to your user information as follows:

(I) Access Information: You have the right to access your user information, except as otherwise provided by laws and regulations. If you wish to exercise your data access rights, you can do so through the following methods: Data Protection Officer Email: service@ukoke.com Contact Address: 19575 E Walnut Dr S, Unit C16, City of Industry, CA 91748 You can also contact us at any time through various means, such as visiting www.ukoke.com or calling any of our customer service phone numbers. We will respond to your access request within 30 days. For other user information generated during your use of our products or services, we will provide it to you as long as it does not require excessive effort on our part. If you wish to exercise your data access rights, please send an email to service@ukoke.com.

(II) Correct Information: When you find errors in the user information we process about you, you have the right to request us to correct it. You can do so through the following methods: Data Protection Officer Email: service@ukoke.com Contact Address: 19575 E Walnut Dr S, Unit C16, City of Industry, CA 91748 You can also contact us at any time through various means, such as visiting www.ukoke.com or calling any of our customer service phone numbers. We will respond to your correction request within 30 days. For other user information generated during your use of our products or services, we will provide it to you as long as it does not require excessive effort on our part. If you wish to exercise your data access rights, please send an email to service@ukoke.com.

(III) Deletion of Information: In the following situations, you can request us to delete information: 1. If our information processing violates laws and regulations; 2. If we collect and use your user information without obtaining consent; 3. If our information processing violates our agreement with you; 4. If you no longer use our products or services, or if you deactivate your account; 5. If we no longer provide products or services to you. If we decide to respond to your deletion request, we will also notify entities that have obtained your user information from us to promptly delete it, unless otherwise stipulated by laws and regulations, or unless these entities have obtained your independent authorization. After you delete information from our services, we may not immediately delete the corresponding information from the backup system, but we will delete it when the backup is updated.

(IV) Changing the Scope of Your Authorized Consent: Each business function requires some basic user information to be completed (see "Part One" of this policy). For the collection and use of additional user information, you can give or withdraw your authorized consent at any time. You can do this through the following methods: Data Protection Officer Email: service@ukoke.com Contact Address: 19575 E Walnut Dr S, Unit C16, City of Industry, CA 91748

How This Policy Is Updated

Our privacy policy may change, and Getui has the right to adjust and republish