I checked and paid Ups 2 business day for an extra fee at order checkout .
It was sent and received many days later by uses the mail
I had a text conversation with ukoke customer service and they assured me uses is the same cost and that's not correct.
I purchased my portable AC in 2021 and it worked amazing. It has been working since and is great at cooling. My issue is the app no longer exists. I have it on my phone from years ago but cannot sign in or add a device. Luckily I still have the remote but it's not as convenient as the app.
I hope they fix this because I only bought this unit for the app accessibility.
